In a space covering 3800 square metres, we're on-hand to provide you with individual advice on your new Setra.
Customer Center Neu-Ulm
A fascination for buses.
Production – up-close
In 2007, the Setra CustomerCenter opened its doors to let customers in to this impressive world. In our Individual Design Studio you can select your desired equipment and how your vehicle should look. You can also visit us to pick up your new flagship in person.
Your vehicle is ready – as is your customer service advisor.
A special moment – something to look forward to: At the delivery center of the customer service center, you and your customer advisor will receive your new Setra bus together.
From arrival to departure with your new vehicle, you are in good hands. Our vehicle managers will provide you with a personalized introduction to the bus and explain its key functions.
Our address
Customer Center Neu-Ulm
Carl-Zeiss-Straße 2
D-89231 Neu-Ulm
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Your contacts
Head of Vehicle Delivery/Documentation and Invoice Creation
Peter Decker
Mobile: +49 160 / 863 5073
Site Management – Vehicle Delivery Neu-Ulm
Manuel Becker
Mobile: +49 176 / 309 222 56